Terms of Use

1. Agreement

These Terms govern access to WasteVia’s websites, applications, portals and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you use the Services for an organization, you represent that you are authorized to bind that organization.

A separate order, subscription, pilot, service agreement or data-processing agreement may apply. If it conflicts with these Terms, the signed agreement controls for that conflict.

2. The platform

WasteVia provides technology for coordinating waste operations, documenting service, organizing operational evidence, tracking material recovery and producing reports and estimates. WasteVia is provider-neutral technology and is not, merely by providing the platform, the hauler, processor, broker, transporter or disposal facility for a transaction.

3. Accounts and authorized users

You must provide accurate account information, keep credentials confidential and promptly notify us of suspected unauthorized access. You are responsible for activity by users you authorize and for configuring appropriate roles and permissions. Accounts may not be shared except through functionality expressly designed for shared access.

4. Acceptable use

You must not:

• Use the Services unlawfully or to violate another person’s rights.
• Upload information, photos or records you are not authorized to collect or disclose.
• Interfere with security, access controls or platform availability.
• Introduce malicious code, attempt unauthorized access or probe vulnerabilities without written permission.
• Reverse engineer, copy or commercially exploit the Services except as permitted by law or written agreement.
• Use operational estimates or reports in a misleading manner.

5. Customer data

As between WasteVia and the customer, the customer retains its rights in data it submits to the Services (“Customer Data”). The customer grants WasteVia the limited rights necessary to host, process, transmit, back up and display Customer Data to provide, secure and improve the Services and meet legal obligations.

The customer is responsible for the accuracy, legality and quality of Customer Data and for obtaining required notices, permissions and consents. WasteVia may use aggregated or de-identified information that does not reasonably identify a person or customer to operate and improve the Services.

6. Operational evidence and estimates

Photos, timestamps, proximity signals, scale tickets, asset matches and other records support operational verification but may contain errors or incomplete information. Recovery, composition, savings, emissions, weight, fill-level and economic calculations may be estimates based on supplied data and selected factors. Unless expressly guaranteed in a signed agreement, they are not certified measurements, financial advice or regulatory determinations.

7. Third-party services and participants

The Services may connect with or reference customers, service providers, processors, facilities, mapping providers and other third parties. WasteVia does not control their services and is not responsible for their acts, omissions, availability or contractual performance. A listing or connection does not constitute endorsement.

8. Fees and subscriptions

Paid features, subscriptions and pilots are governed by the applicable order or agreement. Fees are due as stated there and are non-refundable except where required by law or expressly agreed. We may change future pricing with reasonable notice; changes do not retroactively alter a current fixed term.

9. Intellectual property

WasteVia and its licensors own the Services, software, designs, documentation, trademarks and related intellectual property, excluding Customer Data. Subject to these Terms and any applicable agreement, WasteVia grants authorized users a limited, revocable, non-exclusive, non-transferable right to use the Services for their organization’s internal operations.

10. Confidentiality

Each party must protect non-public business, technical and operational information received from the other using reasonable care and use it only for the relationship. This does not apply to information lawfully known without restriction, independently developed, publicly available without breach, or required to be disclosed by law.

11. Availability and changes

We aim to provide reliable Services but do not guarantee uninterrupted or error-free availability unless a signed service-level agreement says otherwise. We may maintain, update or modify the Services and may suspend access when reasonably necessary for security, legal compliance, non-payment or prevention of harm.

12. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” WasteVia disclaims implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

13. Limitation of liability

To the maximum extent permitted by law, WasteVia will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, business or goodwill arising from the Services. WasteVia’s aggregate liability relating to the Services will not exceed the fees paid or payable for the Services during the twelve months before the event giving rise to the claim. These limitations do not apply where prohibited by law.

14. Indemnity

To the extent permitted by law, an organization using the Services will indemnify WasteVia against third-party claims arising from its Customer Data, unlawful use, violation of these Terms, or waste services performed by it or its selected providers, except to the extent caused by WasteVia’s breach or misconduct.

15. Suspension and termination

You may stop using the public website at any time. Account and subscription termination is governed by the applicable agreement. We may suspend or terminate access for material breach, unlawful activity, security risk or non-payment after any notice or cure period required by the applicable agreement or law. Provisions intended to survive termination will remain effective.

16. Governing law

These Terms are governed by the laws of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any agreed dispute process, the courts located in Alberta will have exclusive jurisdiction, except where applicable law requires otherwise.

17. Changes

We may update these Terms. The revised Terms take effect when posted unless a later date is stated. For material changes affecting account holders, we will provide reasonable notice where appropriate.

18. General

If part of these Terms is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; WasteVia may assign them in connection with a corporate reorganization, financing, merger or sale of the relevant business. These Terms and applicable signed agreements form the entire agreement about the Services.